Products and Services

Project management

Thank you for selecting TechSource to provide your clinic with your Practice Management and/or Electronic Medical Record system. We take pride in our skilled Program Managers and their ability to work with your practice in getting your up and running quickly. To help you understand the process; please take a few minutes to understand the role everyone will have. More detailed information with be provided with time-lines after the initial Implementation call and not all implementations will have these members.

Project Manager

  • Develop, manage and coordinate detailed project plans
  • Work with the project lead to manage day-to-day action items
  • Responsible for providing the required documentation needed for
    each phase of implementation
  • Coordinate with eCW departments to achieve key milestones
  • Organize project status updates
  • Perform risk management checks
    Implementation Manager (Large Practices only)
  • Develop, manage and drive overall implementation plan for the
    practice
  • Manage relations with external vendors and monitor key
    performance indicators
  • Support project manager in maintaining the project schedule
    Provide application expertise and guidance
  • Coordinate gate reviews and project status updates

Project Lead

  • Lead the practice on EMR adoption
  • Responsible for the overall success of the EMR adoption & rollout
  • Communicate and collaborate with eClinicalWorks PM/IM to
    meet scheduled timelines, milestones and deliverables
  • Manage expectations with other external vendors
  • Mitigate internal and external risks
  • Work to achieve project milestones

Clinical Champion

  • Lead the practice towards EHR adoption
  • Own, manage and customize database content based on practice
    workflow

Workflow Coordinator

  • Oversee schedule and organize meetings for the EHR process
    redesign, including workgroup schedules and documentation
  • Complete workflow documentation and follow-up on outstanding
    questions between meetings
  • Ensure all of the day-to-day details of current practice procedures
    are present in the workflows and ensures that adapted workflows
    are staff-friendly

Practice IT Manager

  • Own, manage and support the IT infrastructure of the practice
    and adhere to eCW standards

eCW-Certified Trainer (Large Practices only)

  • Attend eCW training certification course in Westbourough, MA to
    learn eCW’s training curriculum
  • Organize and oversee training during go live
  • Train new staff and physicians on an ongoing basis after go live

Lab Manager

  • Collaborate with eCW and labs
  • Own, manage and support lab interface communications, testing
    and go live plans

Billing Lead

  • Work directly with the Billing/Practice Management System
    Manager to facilitate their billing requirements
  • Own, manage and customize database content based on practice
    workflow (billing-specific)
  • Responsible for PM data content, claims testing and overall
    practice management workflow in new system